Fitout, Refurbishment

The Salvation Army HQ




16 Weeks


2000 sqm

Project Description

The Salvation Army Australia is an international charity and church who focus on giving hope where it’s needed most. TSA work across Australia – in cities, country towns and rural communities and are famous across Australia for their Red Shield Appeal.

The project required the reconfiguration of the existing department layouts to improve the utilisation of the available space within the building, with the ultimate objective of making the 3rd level within the building available for lease to a future prospective tenant.

After a successful competitive tender process for project management firms Turner & Towsend and Root Partnerships, Jensen Projects were engaged on a D&C contract which included the novation and management of the existing consultant team. The project was successfully completed in April 2020.

Key Challenges
  • Extensive staging strategies were required which consisted of temporary relocations that enabled TSA’s business operations to continue whilst existing spaces were reconfigured.
  • Detailed services design resolution which involved upgrading the existing mechanical systems to ensure appropriate capacity and compliance.
  • Project was undertaken during the initial COVID-19 outbreak in early 2020. Measures and procedures were put in place to ensure the project could continue with minimal disruptions to programme.
“It is with gratification The Salvation Army recognises the professional work ethic Jensen Projects applied during the Redfern (THQ) Refurbishment Project. Jensen Projects demonstrated a sound knowledge of the building process with the capacity to coordinate the works with the subcontractors and consultancy team in a collaborative and positive manner. With clear processes and procedures, Jensen Projects identified and managed key deliverable items ahead of the program whilst managing the flow of information between key stakeholders. Jensen Projects successfully implemented and maintained access with marginal disruption to staff and the general daily operations by The Salvation Army. The approachability and ease in which requests were met and answered was exemplary, nothing was too difficult, and all requests were met with specialist knowledge and prompt responsiveness. With the outbreak of COVID-19, the site team introduced and implemented processes and procedures which allowed Jensen Projects to manage the delivery of the project in an organised and safe manner which saw the project completed with zero COVID-19 cases.”
Nick Shashkoff
Senior Project Manager - The Salvation Army